Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

The buyer is responsible for return postage.

To start a return, you can contact us at INFO@NAVIKARTENSHOP.DE and we’ll send you the return address.

You can always contact us for any return question at info@navigationcards.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Once we have confirmation your return is on it’s way to us, you’ll be automatically refunded on your original payment method. Please remember it can take up to 5 working days for your bank or credit card company to process and for the amount to show on your account.